No. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. In this case, you can no longer access the Microsoft services associated with that account. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Hi Lael! Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Madness. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Run the SaRA package to uninstall Office. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. Asking for help, clarification, or responding to other answers. Enter a different account or get Position: Columnist She was graduated from the major in English. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. I know the account is valid because it is the same one I am using in this forum. How do I find my Microsoft 365 admin? A local account is like setting up another user, but it's only on that one computer. MS has got to fix this. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. In reply to Greg Carmack's post on March 9, 2022. Keep up to date with current events and community announcements in the Power Automate community. To access this form, the user must be signed in with a Microsoft account. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Explore subscription benefits, browse training courses, learn how to secure your device, and more. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Enter a different account orget a new one. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Office LTSC is the enterprise licence version of Office 2021. Fill out all required fields. Well, cached data stores all previous elements of data preventing access again. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. "That Microsoft account doesn't exist. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Report abuse. Sign In. , It looks like theres already an account with. I have my phone number setup in my account, so instead of email, I used my phone number. That Microsoft personal account doesnt exist. Select Reset password below. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. The problem is Microsofts badly documented difference between a work/school login and a personal login. What is the point of Thrower's Bandolier? Learn more about Stack Overflow the company, and our products. On Your Dashboard, click on click Schedule next exam button to select your exam. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. Enter a different account or get a new one". Otherwise, choose another username. Should you upgrade? Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Recover your account by requesting a password reset. It looks like this isn't a Microsoft account. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. The error message isnt well worded heres better text . If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Head over to Accounts, then Email & accounts. We have problem with the sign in of an account. When you see the account you're looking for, select Sign in. I am trying to sign in to a new computer using my Microsoft account. My Microsoft account got hacked and they changed my username I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. 4. @LukePuplett: by triggering a re-install of Window. So, lets see what can possibly trigger the issue. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) The User can sign into power apps fine,The problem comes when they need to sign into the app. Do not use an account name from another type of account. This is a common error among Microsoft users encountering the error under consideration. This is absolutely maddening. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? We won't spam you. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. Microsoft blocks Excel XLL add-ins at last! If this situation arises, use the primary User ID instead of the additional address. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Click on the Start button on the left side of your Taskbar, and select Settings. It only takes a minute to sign up. Is it correct to use "the" before "materials used in making buildings are"? Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. I did online training with this specific account. Copyright Windows Report 2023. Hence, logging in with the affected account (Alias) will trigger the user ID error. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. Amazingly both messages are right but not well worded. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . You can also verify by asking close contacts to whom you have emailed from that account. Microsoft | Login Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. "That Microsoft account doesn't exist. Trouble sigining in - Microsoft Community Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Activation error That Microsoft account doesn't exist - Office If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. 5. Another important step is to verify every input. Clear browser cached data on Microsoft Edge. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. It keeps happening. Your Microsoft account may have been deleted. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Create one! Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. So frustrating. A Office 365 account is used for activating Office, not to logon to Windows. I think that's the core of the confusion. This is also happening to me. HOW TO EASY FIX: "That Microsoft account doesn't exist - YouTube If your Microsoft account doesn't exist but it does, you might be permanently locked out. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. I hope you were able to figure out what was wrong with your account. So, you might need to create a new Microsoft account. I then signed OUT my personal account and it signed me in with my work account. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Username lookup. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. Thats it for this blog; thank you for taking your time to read our content. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Aliases are also to be avoided if you want to get to the bottom of things. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. This is extremely frustrating. If its you, go back and sign in. Microsoft will permanently delete any account which has not been active for the past 2 years. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. I have dealt with this before. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Below is a guide on clearing the cached data on the Edge browser. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. 1. FIRST: carefully check that the email address is exactly correct. In this guide, we will show you the possible causes and potential solutions to this issue. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. How does it not exist when I even have a Facebook account with it? The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Select the Time range (Id suggest you choose All time). Youre trying to login and get an error like this: That Microsoft account doesnt exist. How did you reverse your original choice? It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Please see the attached. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. While the account may be wrong, there may be other factors that can contribute to this error. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Microsoft apparently expects their customers to understand the distinction by mental telepathy! If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Check products or services. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Solving "There's already an account " Microsoft login problem If you are having troubles fixing an error, your system may be partially broken. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. If not, select the checkbox next to the device. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. I am not even sure if that would work anyway. Request a security code to be sent to the phone number or email you used. It was not necessary and just interfered with her sign-in under her work account. 6. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Thanks for reaching us out here in the community. Fix: That Microsoft Account Doesn't Exist [4 Quick Ways] - Windows Report More info about Internet Explorer and Microsoft Edge. Select your name and profile picture or icon at the top. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. Enter a dif Business process and workflow automation topics. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Cache in the Safari browser stores website data, which can increase site loading speeds. Try out a couple of familiar usernames and passwords variation that might been have used recently. We'll ask where you'd like to get yourverification code and selectNext. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. It looks like theres already an account with [emailprotected]????.com. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. An additional address is meant for user account recovery and security purposes. Please help. See, Step 2: Check products or services where you used your Microsoft account. After entering the unique code, you will be able to create a new password and sign in. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. I cannot believe the idiocy of this design. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Connect and share knowledge within a single location that is structured and easy to search. From there, click on the control and customize option. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Use an alternate account to sign in (if one exists) or sign up for another one. Sign in with your Microsoft account and password. New Member. Another method would be to open any Office 2016 or 2019 app and create a new document. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Try another email address or sign up for a new one. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account.

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