Its not how most major manufacturers do it, but that is how they are going. We called our Citi card reporting fraud and the charge was reversed conditionally on 8/19/22 and under investigation. Bluetooth speakers did not work upon arrival and needed to be replaced, then we noticed a leak we made a warranty claim which they initially tried to deny based on the purchase vs the actual received by date. DO NOT BUY FROM LPI INC!!! on 5 Unique Valentines Day Hot Tub and Spa Experiences, on Are Swim Spas High Maintenance? There are numerous other issues like the touchscreen not working properly (Catalina claiming that it doesn't work when wet!!??? Is there any information that might be available, so that we might better assist? Our Products. LPI transitions to retail direct model | SpaRetailer We accept payment through Paypal ONLY, the fastest and safest way. I know how to do the chemicals and how important that is having been a pool owner for 20 years. I had a cheap Dreammaker spa prior to this I purchased thru Wayfair with zero issues in 6 years of ownership. If you have interest in visiting our community in Brockport and would like to have a closer look, just give us a call at (800) 755-1458 to schedule an appointment. 506 Twin Oaks Dr, Johnson City, TN 37601 United States. EVERYONE I have dealt with in this company has lied to me. Richard moody was my sales rep and basically told me in August that I was behind 10,000 people waiting to have there hot tubs built. Im feeling scammed as I paid for mine already, too! Status: Resolved We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. Shop our best selection of furniture to reflect your style and inspire your home. Does your spas high limit thermometer trip unexpectedly? The right chemical mixture is critical in keeping the water quality of your spa at a safe and pleasing level. No return calls even after I have reached out to their office personnel numerous times. Worlds largest manufacturer of Hot Tubs sold directly to the public at wholesale prices. I loved the G2 model hot tub I bought from them for about one year. Easy, done. Re: Curious about LPI / Aqua Living / Dr Wellness. So they obviously didn't test it. September 6, 2021 LPi. Ordered ours beginning of sept- finally got an update after multiple requests that it should go to production in 2-3 weeks! Worlds largest manufacturer of Hot Tubs sold directly to the public at wholesale prices. lpi aqua living - jusben.com I currently have spent $753.99 so far. Visit Website. Regular maintenance and upkeep will increase your enjoyment of your hot tub, and help you get the longest life out of the spa and its components. Read about common issues that spa & hot tub owners run into and how to fix them. What else is the plan. Provincial ease meets rustic refinement in our dust aqua accent cabinet. The chargeback department advised of accepting it in lieu of refund on 12/28/22. We told them at that time that we had called and cancel our order and received a confirmation. We would, however, advise that you do your homework on the brand, read reviews, and make sure to see these units in person (even wet-test one). Curious about LPI / Aqua Living / Dr Wellness - What's The Best Hot Tub I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. Most of them are also by appointment only and are warehouse locations rather than big fancy showrooms. Fortunately, issues with your spa heater are often easily fixed. If you have back pain, especially lower back pain. Its a good question! With our AnyTemp System you can enjoy daily hydrotherapy, exercise . I told the guy it is hands down the worst buying experience Ive ever had online in my life. Ok going to be 3 weeks .3 weeks go by call to check hasn't been built yet will call when it is another 2 weeks he calls its been built but won't ship till I pay balance they wouldn't even ship it to the store ok I I ask the balance he gives it to me I think to my self that seems high but ok I drive to the store new guy very friendly takes cash gives me the receipt when i got home they hadn't taken off the deposit i put down call the store he can't help me call the rep spend 20 minutes expaining what happened finally he saw there mistake another 2 weeks they call its in I go get it something told me to check it it was damaged the person there took pictures and I took pictures they said they would call the manufacturer and I called the dealer dealer sayyou have to email warranty department I do that and they say ok they will take care of it 4 months later have not heard a thing the dealer wanted a review wow why would anyone want a bad review maybe the owner of the company LPI will read this and take care of it 3 of my friends have bought new hot tubs not from aqua living poor communications and follow thew buy the way it took a month to get refunded the over payment. 151 customer reviews of Aqua Living Factory Outlets. lpi aqua living - The North Creek Clinic We even offer swim spas for athletes and physical therapy. How did you get rid of it? The industry will travel to Orlando this week. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. International Association of Better Business Bureaus. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. $ 5,199.00 $ 4,699.00. Support - Product Videos & Documentation - Aqua Living Factory Outlets The manger told me that they were having issues shipping tubs on their sides and that mine was in fact shipped on its side. Im yet to get a check for what Ive paid or the financing off my credit report. I've had two hot tubs prior to this one and didn't experience any problems other than the cover needing to be replaced. ), then we have the best 4 person hot tubs for you! AQUA LIVING FACTORY OUTLETS - Revdex.com I was hoping they would make things right so that I didn't have to give them this review. LPI Inc. Reviews, Ratings | Manufacturing near 506 Twin Oaks Dr Follow and subscribe to watch spectacular Rocket League events. 2,550 Sq. Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. They are all under 5k. Withdetailed information on each of the hot tubs,you will discover new features and what to look for when picking out your dream spa. LPI, Inc. hiring Aqua Living Inventory Control in Johnson City lpi aqua living. Lets here people thoughts on this company. LPI CEO Dave Hatley says the change is the result of the company reaching an impasse where it is no longer feasible for the Johnson City, Tenn., facility to meet the production needs of a dealer network and its own retail stores. Home - LPI, Inc. The next is probably "how much does a swim spa cost?" They claimed it was a mistake - however, after all the back and forth with them, I truly wonder if there are more customers that experienced the same issue. And if he paid that much then he got taken bad by them. We currently have been carrying out bucks to fill the tub. This tub is clearly a lemon that is costing me a fortune in electricity and has numerous failed components and issues from the factory. With furniture styles that satisfy any interior aesthetic, Universal's To the Trade program . Several weeks went by and they never showed up. This is the bomb!!!!! When it was delivered the entire front panel was damaged and the cover had a tear in it. He stated as seen on page 2 of the 7 pages, that the bar is built in and shouldn't be an issue. Unlike others, my experience has been excellent. Full Foam. Aqua Sketch 1 | CIRCLE ART - Nordly Living My electric usage has gone from about 8kWh per day before the tub to over 55kWh per day since its been turned on. Here well look at the reasons a leak might occur and what you can do to stop it. I have now stepped up the phone calls to every other day in the hopes of making progress. With the strength of our retail stores doing so well over the last couple years, and the improving economic conditions, we felt like we needed to choose this direction and put all of our efforts into going into the retail world.. Re: Curious about LPI / Aqua Living / Dr Wellness. They said that we canceled using him and did not (mind you he is the only person who has tried to help us). I received the cover in early December and there were NO metal strips built in. Fill out the form to download your instant rebate and FREE buyers guide! Curious about LPI / Aqua Living / Dr Wellness Aqua Living Factory Outlets. They just kept questioning me about my settings, said I was out of warranty and they couldn't help me. There's no way I should owe that much. Their partnerships are a major reason why we are here today.. Cover sagged almost immediately! After going home, we did research on LPI, INC and found that they were not a reputable company. My advice is to cancel your order and if they say no file a case in court based on the 2-3 week delivery time posted on there website being a misleading lie sales tactic. We were forced to refuse initial delivery of our tub after the shipper, Saia, dropped it three feet off of their truck, causing visible damage. If I would have read these BBB complaints I would have never bought from yall. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN.

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