Lost and Found opens one hour after park opening and closes when all guests are out of the park. DollywoodYes. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. Once within your My Dollywood Account, scroll down to the Passes module on the account overview page and click/tap on "Renew Passes". The Oxford COVID-19 Government Response Tracker (OxCGRT) plans to stop updating its global database on policy responses to COVID-19 at the end of 2022. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. We do not accept partial payments or deposits. We strongly recommend this option to expedite your group's entry into the park. If and when available, Herschend personnel, pursuant to the rules and policies of the applicable Property, will assist you with kennel accommodations for service animals in cases where they are not permitted to enter rides or attractions. From there you can click/tap "View" for your digital ticket pass. Although we do not allow food or drink to be brought into the Park, Dollywood and Dollywood's Splash Country offer a wide variety of delicious foods available at our restaurants and snack vendors. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! Enter the park through designated entrances during operating hours only. Click herefor a complete listing of shows and rides available to TimeSaver users. Just download the Dollywood mobile app for iOS or Android. As Dollywood's and Dollywood's Splash Country's schedules vary greatly, please check theOperating Calendarfor specific operating dates and hours. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. Then when you are finished enjoying the Park, proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting!Package Pickup is offered on purchases made prior to two hours before Park closing. On every ride there were multiple people standing in line who did not follow the policy. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. International Returns. Capture memories throughout the year with a Season Photo Pass valid for Dollyood and Dollywood's Splash Country. Let us answer your questions about what you can expect! Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. They must care more about money then their patrons, because there was entirely too many people at the park. These lockers are a one-time fee of $10 for the day. According to the company's website, on April 12, masks were made . Dollywoods easy-to-use TimeSaver line management system lets you avoid long show lines at select shows and rides. Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. Dollywood: Consistent Covid Policy please - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Purchases of $25 or more as well as fragile or oversized items from our merchandise shops will be delivered to the Dollywood Emporium for you to pick up as you exit the Park at the end of your day.Simply let the merchandise Host know that youd like to use Package Pickup. the determination has been made to adjust our COVID-19 requirements. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. By. Dollywood has temporarily laid off 630 workers during the COVID-19 pandemic. DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. However, guests are allowed to bring one unopened bottle of water per person. Yes. We understand that rain can . Enhance your visit! Once the group returns, the adults will swap places with each other. . You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. Passholders are required to have aMy Dollywood Accountwhen purchasing online. It's also a good idea to provide easily recognizable identification for your stroller. Refrain from fighting, horseplay, taunting or threatening remarks & gestures. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Passholders are required to have aMy Dollywood Accountwhen purchasing online. Ticket prepaid at least 2 weeks in advance will be shipped to you at our expense, upon request. All in all we had a great time & felt very safe. Smoky Mountain weather is very unpredictable. The Robert F. Thomas Chapel was shored up in spots, received a new cedar-shingle roof and had its entrance/exit ramp widened. Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Your email address will be validated and you will be asked for additional information to continue with your purchasing. Dollywood offers the chance to enjoy the thrill of a theme park in the natural beauty of the Great Smoky Mountains. Dollywood is NOT. If the pass associated with your account is NOT eligible for renewal pricing and the pass has been voided, you will see the "Don't Renew This Pass" checked and that pass cannot be renewed. DO NOT enter into any restricted areas including ride perimeters and designated employee areas. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. A portion of our ECV fleet is available for online reservations each day, and payment is required in advance. You should obtain an up-to-the-minute weather report prior to your visit. Andrea Romano. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. This means you can rent and float from locker to locker without having to pay for each new locker.All lockers are sold on a first come, first serve basis. Other times". more. Passes may not be eligible for renewal if any of the following are true: If you feel this is in error, you can remove that pass from your account and then re-link it. View job description, responsibilities and qualifications. All payments must be made in full. Dollywood's Splash CountryIf you lost an item at Dollywoods Splash Country, please visit thisLost and Found Pageto file a lost item claim. This transaction must be made on the day of your visit before leaving the Park. The wristbands correspond to the color-coded information displayed on signs at each ride. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. Like many parks that are reopening across the nation, Dollywood is requiring (nearly) all guests to place reservations before their arrival. Yes, sometimes you go to try out a bucket list of rides. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. 1. Use designated walkways throughout the park. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, Guests will exit with other riders. Good Question . Return Costs. Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Country music legend and philanthropist Dolly Parton's amusement park, Dollywood, updated its COVID-19 restrictions this week. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Check refunds may take up to 15 business days. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Review tags are currently only available for English language reviews. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. ], we will extend our returns policy from 60 days to 90 days from purchase date, to allow flexibility for our customers choosing to return products. Please contact us at (888) 428-6789 if you need to cancel your reservation. Space is limited, and reservations are highly recommended. We're here to help; below, we've highlighted a few of the most common questions about visiting the park, along with easy-to-understand answers. Several Dollywood eateries offer kids' meals. Please see ourDirectionspage andDestination Mapfor a map of the area. I will not go back to Dollywood this year I wasted my money on a season pass They refuse to refund my money.You can not enjoy the park when all the shows are closed and most of the restaurants are closed. Over the last 30 season . By David Angotti - June 15th, 2020. We stood in line for at least half an hour behind a large family who did not wear masks. Yes. An additional amount will be charged for each additional dog sharing a kennel or cottage. TimeSaver Passes allow you expedited access to lines at select* rides. Tickets are non-refundable, non-transferable, and will not be exchanged. Plus, learn more about TimeSaver and how you can enjoy More Time, Less Wait! while the rest of the group rides the attraction. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Guests with eligible bookings who have a qualifying COVID-19-related health concern within 14 days of their sailing can receive a refund in their original form of payment without Disney-imposed cancellation fees, or apply their cruise fare toward a future sail date. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. However, our TimeSaver Pass is offered for an additional fee which can help you save time by avoiding long lines. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. Dollywood & Dollywood's Splash Country will issue a rain check if the length of your visit is negatively impacted due to weather. . Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Joey Buck, park chaplain for 12 years, said Sunday services at the . Park Hours Sign In | Register Search. Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. Trams provide transportation to the Front Gate. We are excited that you are interested in purchasing a new Season Pass! A decrease in numbers may reduce the number of comp admissions/meal vouchers to which your group is entitled. If youre visiting us with children shorter than 48 inches in height (or youre just not sure), visit Dollywoods Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. On Desktop, you can navigate to the account section of the website via Sign In (if they already have an account) or Register (if they need to create an account) in the upper RIGHT of the navigation. We love to go to DW in October! Due to the disruption caused by [COVID-19, the recent earthquake, extended power outages, etc. 2700 Dollywood Parks Blvd. Companies are having to dig deep for refunds and some have been refusing, or pressuring people to accept vouchers and the Competition and Markets Authority (CMA) has set up a COVID 19 Taskforce to . For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. Taking advantage of our Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Do not create disruption with behavior that is unruly, disruptive or illegal. Since we had to add these entitlements to your account after your purchase, we are unable to add them to the Entitlements section within your account. Dollywood's Splash CountryYes. Pets or animals of any kind other than approved service animals (e.g. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Passholders who have missed an Installment Billing payment will need to contact 1-800-Dollywood before you can renew your passes. Payment must be made with an organizational check or credit card. Updated as of July 25, 2022. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. This length of time in line with no one being reminded to wear a mask was not acceptable. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. If you have had a season pass within the previous 3 years, you are eligible to renew that season pass but may not qualify for renewal pricing. "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . May 6, 2021. VisitDollywood's page,Dollywood's Splash Country pageorDollywood's Destination Map. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. Please see Dollywoods. The big home rental sites have different policies. Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. Please see our. Returns and refunds are a part of doing business online. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities. . After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Any form of harassment (including verbal harassment or abuse or threatening remarks or actions) whether directed at Guests, personnel, or animals is prohibited. I get it. Please call 865-428-9553 or see our Auditions page for more information. . Unescorted children will not be admitted to Dollywood. If your child is old enough, designate an easy-to-find meeting place to gather if someone gets lost. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Please contact us at (888) 428-6789 to make changes to your group reservation. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. Input your details into the refund policy generator below and . The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Be sure to double-check operating hours before your trip. We cannot honor out of state tax exempt forms. Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Tattoos with objectionable graphics and/or messaging are not permitted. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. Preferred Parking is also available for $30. Current discount promotions can be found on ourSpecial Offerspage. In response to the COVID-19 . Please visit the Account Overview page. Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. Show schedules are typically published no later than two weeks in advance, but are still subject to change. We were able to access the theme park today and put together some thoughts on this . Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. Refund Policy: No refunds or exchanges on any attraction, event or show tickets with the exception of tickets to Walt Disney World Parks. A majority of the Park is level to gently-rolling and is thus wheelchair accessible. Making a day at Dollywood a little more convenient for our youngest guests-but, most especially their parents-resulted in the addition of our new Baby Care Center. The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. (Ihor Reshetniak/iStock/Getty Images) In the year since COVID-19 forced most colleges and universities to shut their physical campuses, lawyers have filed more than 300 cases on behalf of students and parents demanding refunds of tuition for educations they deemed to be either substandard or not what they were promised. Check the Status of Your Refund. Any person refusing to comply with security and safety searches will be refused entry to the Property. Restrooms with nursing stations are found in Country Fair, Jukebox Junction, Market Square, The Village and Craftman's Valley near the Woodcarving Shop. *A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. The park wqs decorated great and we had a great time. (During our Smoky Mountain Christmas celebration, the service begins at 5:30 p.m.). Dollywood is pleased to offer a variety of parking options based on our guests' needs.

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